Terms of Use

My Account
If you use the Site, you are responsible for maintaining the confidentiality of My Account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under My Account or password. We and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Risk of loss
All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product
Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Although we take steps to ensure the accuracy and completeness of product and third-party services that are posted on the Site, please refer to the manufacturer or Associates for details.

Usage by children under 18
We cannot prohibit minors from visiting the Site. We must rely on parents, guardians and those responsible for supervising children under 18 to decide which materials are appropriate for such children to view and/or purchase.

We require that all purchases be made either (i) by individuals 18 years of age or older, or (ii) give verifiable permission for such minors to purchase items on the Site and for the collection by us of certain information in accordance with the terms of our privacy policy. EACH TIME YOU PURCHASE A PRODUCT AT ISELLSURPLUS.COM, YOU ARE REPRESENTING TO ISELLSURPLUS.COM THAT YOU ARE EITHER AN INDIVIDUAL 18 YEARS OF AGE OR OLDER, AND FOR THE COLLECTION BY US OF CERTAIN INFORMATION IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY.

Fraud Protection
Please Note: To help prevent credit card fraud, iSellSurplus.com can only ship orders to a verifiable address. If you choose an alternate shipping address you will be required to make this address verifiable with your credit card company. This will involve placing a call to your credit card company at the Customer Service number listed on the back of your credit card to have an “alternate address” notated on your account. The credit card company must enter the name and address of the person to whom you are requesting your package be sent. iSellSurplus.com order processing department will phone your credit card company to confirm you have set up the alternate address memo. iSellSurplus.com Order Processing Department usually confirms all orders with an alternate shipping address within 2 to 4 hours.

Order Cancellation
Your order may be cancelled only if it’s on backorder or under credit review. If you wish to cancel a backordered or pre-ordered item, send an email to angela@isellsurplus.com. Please include your name and order number, and we will promptly cancel the shipment of your merchandise.

Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you.

 

Contact Information

angela@isellsurplus.com